Refund & Return Policy
Last Updated: June 2026
At Lawngag, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
We offer a 30-day return policy from the date your order is delivered.
To qualify for a return:
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The item must be returned within 30 days of delivery.
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The item must be unused and in its original condition.
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The item must be returned with all original accessories, manuals, and packaging.
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Proof of purchase must be provided.
Non-Returnable Items
Returns may not be accepted for:
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Products damaged through misuse or neglect.
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Items altered after delivery.
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Products missing components or accessories.
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Products returned outside the return window.
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Items showing excessive wear or use.
Return Process
To initiate a return, contact us at:
Please include:
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Order number
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Customer name
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Description of the issue
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Photographs if the product is damaged or defective
Our support team will provide return instructions.
Inspection
All returned products are inspected upon receipt.
Refund approval is subject to verification that the returned item meets return eligibility requirements.
Refunds
Approved refunds are processed within 10 business days after inspection.
Refunds are issued to the original payment method used during purchase.
Depending on your bank or payment provider, additional processing time may be required before the funds appear in your account.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Where applicable, photographs may be requested to assist in resolving the issue.
Exchanges
Exchanges may be available depending on inventory availability.
Please contact customer support for assistance.
Contact Information
Lawngag
1226 Voyager St
Deltona, FL 32725
United States
Email: support@lawngag.shop
Phone: +1 (386) 259-5910