Frequently Asked Questions (FAQ)

Do you offer free shipping?

Yes. We offer free shipping on all orders.

How long does processing take?

Orders are processed within 1–3 business days, excluding weekends and holidays.

How long does delivery take?

Most orders are delivered within 5–8 business days after dispatch.

Delivery times may vary depending on location and carrier conditions.

Will I receive tracking information?

Yes. Tracking information is emailed once your order ships.

What is your return policy?

We offer a 30-day return policy from the date your order is delivered.

How do I request a return?

Please contact support@lawngag.shop with your order number and details regarding the return request.

How long do refunds take?

Approved refunds are processed within 10 business days after inspection and issued to the original payment method.

What if my order arrives damaged?

Contact us within 7 days of delivery and provide photographs of the damaged item and packaging.

Is my payment information secure?

Yes. Payments are processed through secure payment providers using industry-standard encryption technologies.

How can I contact customer support?

Email: support@lawngag.shop

Phone: +1 (386) 259-5910

Address:
1226 Voyager St
Deltona, FL 32725
United States